Last updated: September 24, 2024

Introduction

This Privacy Policy explains how EvergreenLayers.com (“we,” “us,” or “our”) collects, uses, and discloses information from and about you when you access or use our WooCommerce-based website (the “Website”). We understand that privacy is important, and we are committed to protecting your personal information. This policy applies to all users of our Website, regardless of their location.

Please read this Privacy Policy carefully before using our Website. By accessing or using the Website, you acknowledge and agree to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Website.

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the “Last Updated” date at the top of this policy and, in some cases, we may provide you with additional notice. Your continued use of the Website after any changes to this Privacy Policy means you accept those changes.

Information We Collect

We collect information from and about you when you access or use our Website, including the following:

a) Personal Information: Personal information is information that can be used to identify, locate, or contact an individual. When you make a purchase, create an account, or sign up for our newsletter, we may collect personal information, such as your name, email address, phone number, and shipping address.

b) Payment Information: When you make a purchase, we collect payment information, such as credit card details, through our secure payment processor. We do not store your credit card information on our servers.

c) Usage Information: We automatically collect usage information when you access or use our Website, such as your IP address, browser type, device type, and browsing history.

d) Cookies: We use cookies to enhance your user experience and to track your activity on the Website. You can control cookies through your browser settings, but doing so may limit some functionality on the Website.

How We Use Your Information

We use your information for various purposes, including:

a) To process and fulfill your orders, including shipping and providing order updates.
b) To communicate with you about our products, services, and promotions.
c) To improve and personalize your experience on the Website.
d) To maintain and improve the security and functionality of our Website.
e) To comply with legal obligations and to protect the rights and property of EvergreenLayers.com and our users.

Information Sharing

We may share your information with third parties under certain circumstances:

a) Shipping Partners: We share your shipping information with our shipping partners, including Canada Post, USPS, and Chit Chats Express, to facilitate the delivery of your orders.

b) Service Providers: We may share your information with service providers that perform services on our behalf, such as payment processing, email delivery, and website analytics.

c) Legal Requirements: We may disclose your information as required by law or in response to legal processes, such as a court order or subpoena.

d) Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

International Data Transfers

As we are based in Canada and serve customers worldwide, your information may be transferred to, stored in, or processed in countries other than your country of residence. By using the Website, you consent to the transfer of your information to countries that may have different data protection laws than your country.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information. If you have any concerns about the security of your personal information, please contact us at info@EvergreenLayers.com.

Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymize it in accordance with applicable laws.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

a) Access: You have the right to request access to the personal information we hold about you.

b) Rectification: You have the right to request that we correct any inaccurate personal information about you.

c) Erasure: You have the right to request that we delete your personal information in certain circumstances.

d) Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.

e) Data Portability: You have the right to request a copy of your personal information in a machine-readable format.

f) Objection: You have the right to object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at info@EvergreenLayers.com. We may require proof of your identity before responding to your request.

Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services that you visit.

Children’s Privacy

Our Website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information in accordance with applicable laws.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

EvergreenLayers.com
support@EvergreenLayers.com

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms. If you do not agree to this Privacy Policy, please do not use our Website.